Consumers are ramping up their use of bot shoppers — automated software programs underpinned by artificial intelligence ...

This article is republished with permission from Wonder Tools, a newsletter that helps you discover the most useful sites and apps. Subscribe here. MissingO was my attempt at a bot that answers all ...

Too often, workforce decisions are improvised, debated repeatedly or revisited after execution is already underway.

The bot ecosystem is maturing, and larger organizations are starting to adopt communication platforms that let bots take part in enterprise workflows. There is a growing opportunity for bot builders ...