SAN FRANCISCO (KGO) -- When you go into a grocery store, the question is always "paper or plastic?" When you go to a tax preparer, the question is "paper or electronic?" 7 On Your Side's Michael ...

Last April, the IRS launched its Zero Paper Initiative to speed up paper tax return processing. The project isn’t going well.

A TIGTA report reveals paper returns make up just 6% of filings, but drive 72% of processing costs. Funding cuts and staffing shortages are making it worse.

Christy Bieber has a JD from UCLA School of Law and began her career as a college instructor and textbook author. She has been writing full time for over a decade with a focus on making financial and ...