Salesforce helps businesses grow by making it easier to connect with customers, understand their needs, and provide great service. The SaaS part gives you quick access to powerful tools, while the ...

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...

Some customers have mishandled guest user configurations otherwise intended to allow third-party access to important — and sensitive — client data.

A couple of weeks ago Salesforce launched Agentforce 3 to provide fast time to value and help to answer ROI questions about agentic AI. As the software evolves at pace, Salesforce itself is jumping ...

Salesforce is releasing an upgrade to the Slackbot feature in Slack, making it capable of answering users' questions about information stored in the app and elsewhere. "Because it lives inside Slack, ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...