Newsrooms everywhere are grappling with the opportunities and risks of using generative AI tools. The Poynter Institute aims to support journalists in using these tools ethically and responsibly, in ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...